Returns & Exchanges
Due to the perishable nature of our products, Burial Beer Co. cannot accept returns on beer or food items once they have left our facility. If you receive damaged merchandise or incorrect apparel, please contact our support team within 14 days of delivery for a replacement or refund.
Inspect Your Order
Carefully examine your shipment upon arrival to ensure all items are present and intact, reporting any visible damage or leaks immediately.
Contact Support
Email our customer service team with your order number and clear photographs of any damaged goods or incorrect items received.
Verification Process
Our team will review your claim and the provided documentation to determine eligibility for a refund or a replacement shipment.
Resolution
Once approved, we will process your refund to the original payment method or ship out your replacement items at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing