Frequently Asked Questions
Everything you need to know about getting our brews to your door.
Where do you currently ship your beer?
Due to state regulations, we currently only ship our beer to addresses within North Carolina, Washington D.C., and select states where direct-to-consumer shipping is legally permitted.
How is the beer packaged to ensure freshness?
All orders are packed in reinforced, insulated shippers. We recommend refrigerating your beer immediately upon arrival to maintain the intended flavor profile and carbonation.
Can I return or exchange my beer purchase?
Per industry safety standards and state law, we cannot accept returns on alcoholic beverages. If your order was damaged during transit, please contact our support team within 48 hours for a replacement or refund.
Do I need to be present to sign for my delivery?
Yes. Federal law requires an adult signature (21+) with a valid government-issued ID for all alcohol deliveries. Carriers are not permitted to leave packages unattended.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like Apple Pay and Google Pay.
How long does shipping typically take?
Orders are typically processed within 1-2 business days. Depending on your location, transit time usually ranges from 1 to 4 business days via our specialized carriers.